Client testimonials
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2003
"Stuart and Josie were professional and helpful throughout the process of organising
our mortgage and I felt very comfortable approaching them even with the silliest of
questions. Thanks for your support and assistance guys!"
Nicky Rutledge - Recruitment Consultant (Dec 2003)
"The service that ProSolution offered was excellent. I contacted ProSolution by email
and Stuart Wemyss answered all my queries promptly and courteously. I felt
confident with Stuart's professionalism and was pleased to learn that he would not
allow me to borrow more than my capacity would allow. Stuart helped refinance my
investment properties at the best interest rate available and set up a structure which
was tailored to suit my banking needs and which enables me to easily purchase my
next investment property. "
Rev Trevor Jennings - Reverend (Oct 2003)
"Prior to approaching ProSolution, we had spoken to a couple of other brokers. They
were pessimistic and uncertain as to whether we could achieve our goals.
ProSolution were not only very positive, they exhibited great knowledge of the
products available as well as excellent knowledge of the various institutions and their
workings. We were constantly kept up to date throughout the process and no
complication seemed to be an issue. Stuart and Josie were both a delight to deal
with. Next time, we would not even consider looking elsewhere. We will definitely
come back!"
Stewart & Andrea Henderson – Victorian Police Sergeant & Investors
(Sept 2003)
"I was a first time purchaser and was not familiar with the purchasing and loan
application process. I do not have the time to search and compare lenders.
Therefore, I wanted to find a mortgage broker that I could trust to do this for me. I
found ProSolution to be very professional and prompt. They responded to my initial
enquiry very quickly, prepare a report on the same business day and answered all
my questions. It took less than 5 days from first contacting ProSolution, to selecting
a loan and obtaining an approval (which was important as I had already committed
to the purchase). I would have no hesitation in recommending ProSolution to
anyone that is looking for a truly professional mortgage broker."
Mr Anthony Angelucci - Product Manager - IFS (Jun 2003)
"I am too busy a work to waste time searching around for a better loan so I decided
you use a mortgage broker to do the work for me. I contact ProSolution and with 24
hours they had prepared a report which identified a product that could save me over
$2,500 per year. I found ProSolution's report to be very professional and included all
the information that I required to make a decision. ProSolution's report saved me
hours of time and hassles searching the Internet and calling the banks. And best of
all it could save me thousands of dollars. I would have no hesitation in
recommending ProSolution to anyone looking for a truly professional mortgage
broker"
David Doerfer – Partner – (employer withheld) (May 2003)
"I don't know how ProSolution got my email address, but I'm glad they did. They
have a really good set-up and are very professional. They were able to point me
quickly to a refined selection of products that most suited my needs while saving me
the most money – their insight into what's available and how to get it was
invaluable. Stuart Wemyss was always on the ball, and quick to respond to my
questions. ProSolution also took the pain out of the loan application by filling it out
and sending it off for me. I would be happy to recommend ProSolution to anyone
thinking of refinancing their existing home loan."
Mr John Oakley - Senior Analyst - Trowbridge (Deloitte) (Apr 2003)
"To me the thought of 'refinancing' was going to be another big hassle that I didn't
have time for. We are all busy with work, family commitments so adding another
stress was a bit daunting. However, ProSolution had already done all the work and
the research into which banks offered what deal and quickly made a
recommendation that met all of our requirements. Once I had their professionally
presented report I did my own research and came to the same conclusion. I could
not fault the service I received - responding to faxes and emails on a Sunday, was
certainly above and beyond my expectation! ProSolution completed the application
forms (another huge time saving factor) and by next week I will have changed
banks - saved a lot of money and just as importantly to me - a lot of time!"
Mrs Lorrae Collins - Senior Manager - KPMG (Mar 2003)
"As a chartered Accountant, I have found ProSolution to be not only professional in
their approach to providing finance based solutions, they are also quite efficient and
practical in their approach. My experience has been that obtaining finance via
ProSolution is a seamless and no fuss affair. Quite impressive considering where
everyone else seems to make things harder than what is necessary. Keep up the
good work guys."
Mr John Filippo - Managing Partner - Filippo Chartered Accountants (Feb
2003)
"We thank ProSolution for saving us over $50,000 by submitting our mortgage to the
Loan Monitor. Even though ProSolution is interstate the refinance process was very
smooth and hassle free and did not cause us any inconvenience. This is a testament
to ProSolution's professionalism and excellent client service. Stuart excelled in
cutting through the confusion so often associated with banking red tape and Josie
effectively communicated each and every step to us even though we are interstate
(Qld.) We would have no hesitation in recommending Prosolution to any of our
associates. We wish them all the best with their company."
Michael Harrison - Police Officer - Queensland Police Service (Jan 2003)
